Terms Of Service

Welcome to KZIZOE SHOP. By accessing or using our website, products, or services, you agree to the following Terms of Service (“Terms”). Please read them carefully. If you do not agree to these Terms, you may not use our services.

1. Acceptance of Terms

By visiting our site, creating an account, placing an order, or interacting with KZIZOE SHOP in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms as well as our Privacy Policy.

2. Eligibility

You must be at least 18 years old to purchase from KZIZOE SHOP. By placing an order, you represent that you meet this age requirement and have the legal authority to enter into this agreement.

3. Account Registration

To access certain features, you may be required to create an account and provide accurate, current, and complete information.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

4. Products & Availability

All products listed on our website are subject to availability. We reserve the right to discontinue or modify any item at any time without prior notice.
We make every effort to display product details and images accurately, but we do not guarantee that descriptions, colors, or other content are error-free.

5. Pricing & Payments

Prices are displayed in USD and may change without notice.
By completing a purchase, you authorize KZIZOE SHOP to charge your payment method for the total order amount, including applicable taxes, shipping, and fees.
We reserve the right to cancel any order due to pricing errors, suspected fraud, or payment issues.

6. Shipping & Delivery

Shipping times are estimates and may vary due to factors beyond our control.
KZIZOE SHOP is not responsible for delays caused by carriers, weather, incorrect addresses, or customs processes.
Once a package is marked as delivered by the carrier, responsibility transfers to the customer.

7. Returns, Exchanges & Refunds

We strive to ensure your satisfaction. Our return and refund policies are detailed in our Return Policy, which forms part of these Terms.
Certain products—such as used items, opened food, treats, or personalized items—may be non-returnable for safety and hygiene reasons.

8. Prohibited Conduct

You agree not to:

  • Use our site for unlawful or fraudulent activities

  • Attempt to gain unauthorized access to our systems

  • Interfere with the proper functioning of our website

  • Post harmful, abusive, or misleading content

Violation of these conditions may result in account suspension or termination.

9. Intellectual Property

All content on our website—including text, graphics, logos, images, and product descriptions—is the property of KZIZOE SHOP or its licensors.
You may not copy, reproduce, distribute, or modify any content without our written permission.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or policies of those sites and encourage you to review their terms independently.

11. Limitation of Liability

To the fullest extent permitted by law, KZIZOE SHOP is not liable for:

  • Any indirect, incidental, or consequential damages

  • Losses resulting from misuse of products

  • Issues caused by third-party carriers or service providers

Our total liability shall not exceed the amount you paid for the product or service giving rise to the claim.

12. Warranty Disclaimer

All products and services are provided “as is” and “as available.”
KZIZOE SHOP makes no warranties, express or implied, regarding product suitability, accuracy, durability, or fitness for a particular purpose.

13. Indemnification

You agree to indemnify and hold harmless KZIZOE SHOP, its owners, employees, and affiliates from any claims, damages, liabilities, and expenses arising from your misuse of our website or products.

14. Changes to Terms

We may update these Terms at any time. Any changes will be effective upon posting to our website. Continued use of our services constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of the State of Maryland, without regard to conflict-of-law principles. Any disputes will be resolved in the appropriate courts located in Maryland, USA.

16. Contact Information

For questions or assistance, please contact us:
KZIZOE SHOP
Email: kzizoellc@gmail.com
Phone: 929-526-8649
Billing Address: 14502 Greenview Drive, Suite 500, Laurel, Maryland 20708, United States